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Traveller’s Custom Charter

Traveller’s customs charter

Divided into two parts – travelling from/to non-E.U. countries and travelling within the European Union – the Charter contains all the information needed for goods clearance, especially relating to products more frequently carried by travellers.

To read or download the Traveller’s customs charter and to have all useful informations about Custom please click here


EU non resident travellers may be granted VAT refund or relief for goods purchased in Italy, provided that:

• the overall value of the purchased goods exceeds 154.94 € (VAT included);

• the goods are intended for personal or familiar use and are carried in the personal luggage;

•the purchase is certified by an invoice containing the description of goods, the personal data of the traveller as well as the details of his passport or of any equivalent document;

• the goods leave the EU territory within three months, starting from the end of the month the product was purchased;

• the goods and the relevant invoice are showed at the customs of exit from the EU territory for the ENDORSEMENT proving that the goods have effectively left the Community territory;

• the invoice thus endorsed is returned to the Italian seller within four months as of the end of the month the goods were purchased


For VAT refund or relief the purchased goods must always be shown at the Customs Office.


PLEASE NOTE: The Consulate General of Italy in Jerusalem is not authorized to affix any stamp on invoices related to purchases made in Italy for the purpose of VAT reimbursement.